Welcome to HB Makeup Studio. By booking an appointment or using our services, you agree to the following Terms & Conditions. Please read them carefully.
1. Appointments & Bookings
- Appointments can be booked via phone, WhatsApp, social media, or our website.
- We recommend booking in advance, especially for bridal and event makeup services.
- A confirmation message or call will be required to secure your booking.
2. Advance Payment
- Some services, including bridal and party makeup, may require an advance payment to confirm your slot.
- Advance payments are non-transferable unless agreed upon in special cases.
3. Cancellation & Rescheduling
- Cancellations should be made at least 24–48 hours in advance.
- Last-minute cancellations may result in partial or full loss of advance payment.
- Rescheduling is subject to availability.
4. Late Arrival Policy
- Clients arriving late may receive a shortened service time.
- In case of significant delay, the appointment may be canceled or rescheduled.
5. Refund Policy
- All services are non-refundable once completed.
- Advance payments are non-refundable in case of last-minute cancellations or no-shows.
6. Health & Safety
- Clients are advised to inform us of any allergies, skin conditions, or sensitivities before the service.
- HB Makeup Studio is not responsible for reactions due to undisclosed conditions.
7. Service Satisfaction
- We strive to deliver the best results.
- Any concerns should be reported immediately during the service so adjustments can be made.
8. Personal Belongings
- Clients are responsible for their personal belongings.
- HB Makeup Studio is not liable for any loss or damage.
9. Use of Images & Media
- We may capture photos/videos of services for promotional purposes (website, social media).
- If you do not wish to be featured, please inform us in advance.
10. Pricing & Services
- Prices are subject to change without prior notice.
- Final pricing may vary based on service requirements and customization.
11. Code of Conduct
- We maintain a respectful and professional environment.
- Any inappropriate behavior may result in refusal of service.
12. Changes to Terms
- HB Makeup Studio reserves the right to update these Terms & Conditions at any time.
- Continued use of our services means you accept the updated terms.
Contact Us
For any questions regarding these Terms & Conditions:
HB Makeup Studio
📍 Location: Keshav Nagar, Sitapur road, Lucknow
📞 Phone: 9696951645
📧 Email: hb.makeup.studio@gmail.com